Terms & Conditions

Nothing contained in these Terms is intended to modify or amend any other written agreement you may have with Tecklenborgh (including without limitation any customer agreement, participation agreement, or account agreement) (collectively, “Other Agreements”), if any, that may currently be in effect. In the event of any inconsistency between these Terms and any Other Agreement, the Other Agreement will govern unless these Terms provide greater protection or more favorable terms to Tecklenborgh, in which case these Terms shall prevail.

Some pages within the Site contain supplemental terms and conditions and additional disclosures and disclaimers, which are in addition to these Terms. In the event of a conflict, such supplemental terms and conditions and additional disclosures and disclaimers will govern for those sections or pages.

Nothing in these Terms confers any rights on any third party, and no third party may enforce any provision of these Terms.

Subject to your strict compliance with these Terms at all times, Tecklenborgh grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Site for your personal, non-commercial purposes only. This right is granted at Tecklenborgh's sole discretion and may be revoked at any time. This right does not include any resale, redistribution, or commercial use of the Site or its Content, collection and use of any product listings or descriptions, any derivative use of the Site or its Content, or any use of data mining, robots, or similar data gathering and extraction tools.

Tecklenborgh may, in its sole and absolute discretion, immediately suspend or terminate your access to the Site and the Services at any time, with or without notice, for any reason or for no reason at all.

Tecklenborgh may update, modify, or amend these Terms at any time in its sole and absolute discretion. If Tecklenborgh determines, in its sole discretion, that a change is material, we will notify you by email or by posting a prominent notice on the Site at least 30 days before the changes take effect for Consumers, and at least 14 days before the changes take effect for Business Users. Non-material changes take effect immediately upon posting. We will indicate at the top of these Terms the date they were last updated.

Your continued use of the Site after the effective date of any changes constitutes your irrevocable acceptance of the revised Terms. If you do not agree to the revised Terms, your sole and exclusive remedy is to terminate your account and discontinue use of the Site before the changes take effect.

For paid Services, Tecklenborgh will give Business Users at least 14 days' prior written notice of any price changes. Consumers will not face price increases during their current subscription period; if a price increase exceeds the applicable statutory inflation index, Consumers may terminate the subscription without penalty.

You may not violate or attempt to violate the security of the Site, including without limitation by: accessing data not intended for you or logging into a server or account which you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network; attempting to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network; sending unsolicited email, including promotions and advertising; forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; removing any proprietary notices or labels on the Site; or reverse engineering, disassembling, decompiling, or translating any software on the Site.

Tecklenborgh may investigate occurrences that might involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. Violations of system or network security may result in civil or criminal liability.

Tecklenborgh will never ask you for your password directly. Beware of phishing scams and fraudulent websites or emails impersonating Tecklenborgh. Tecklenborgh only communicates via email addresses ending in @tecklenborgh.com. If you receive a suspicious communication purporting to be from Tecklenborgh, please contact us via the Contact page.

You may download or copy Content only to the extent such download is expressly permitted in writing on the Site. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Site or any related software.

Nothing on the Site shall be interpreted as granting any license or right to use any image, trademark, trade dress, logo, or service mark displayed on the Site. All trademarks, service marks, and trade names are the exclusive property of Tecklenborgh or their respective owners, protected under Dutch, EU, and international intellectual property law.

If you submit feedback, suggestions, or other communications to Tecklenborgh regarding the Site or Services: Business Users hereby irrevocably assign to Tecklenborgh all rights, title, and interest in such feedback, including all intellectual property rights, without compensation. Consumers grant Tecklenborgh a non-exclusive, royalty-free, perpetual, worldwide license to use such feedback for any purpose connected with the operation and improvement of the Site and Services.

The information on this website is provided for informational and reference purposes only. No Content or other material on the Site shall be used or considered as an offer to sell or a solicitation of any offer to buy the securities or services of Tecklenborgh or any other issuer. Nothing on this Site is intended to create any professional-client or attorney-client relationship between you and Tecklenborgh. The Content does not constitute, and is not intended to constitute, investment advice, financial advice, trading advice, legal advice, tax advice, accounting advice, or any other form of professional advice. Nothing on this Site constitutes a recommendation to buy, sell, or hold any cryptocurrency, digital asset, or financial instrument, or a solicitation of any transaction or investment decision.

Tecklenborgh makes no representations or warranties as to the accuracy, reliability, or completeness of any information sourced from third parties or external databases and displayed on the Site. Tecklenborgh assumes no responsibility or liability whatsoever for any inaccurate, incomplete, or outdated information provided by third-party sources.

All Content on the Site is provided for general informational purposes only, “AS IS” and “AS AVAILABLE,” without any warranty, representation, guarantee, or condition of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, completeness, timeliness, or quality. You assume full responsibility and risk for any use of the Site and Content. This disclaimer is without prejudice to any rights you may have under applicable mandatory law that cannot be excluded by contract.

The Site and related Services are provided on an “as is” and “as available” basis without any warranty or representation of any kind.

For Business Users: To the maximum extent permitted by applicable law, Tecklenborgh and its officers, directors, employees, and agents expressly disclaim all warranties, express or implied, including without limitation any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. The total aggregate liability of Tecklenborgh arising out of or in connection with these Terms, the Site, or any Services shall be limited to the lesser of (a) 25% of the amounts paid by you for the relevant paid Service in the 3 months immediately preceding the claim, or (b) EUR 250, or (c) EUR 1 for free Services. Tecklenborgh shall not be liable for any indirect, consequential, incidental, special, exemplary, or punitive damages. Without limiting the generality of the foregoing, Tecklenborgh shall have no liability whatsoever for: (i) any losses, damages, or costs incurred by you as a result of any investment, trading, or financial decision made in reliance on any information, data, prediction, or analytics displayed on the Site; (ii) any inaccuracies, errors, omissions, delays, or interruptions in any data, information, prediction, analytics, or other Content provided on the Site, regardless of cause; or (iii) any failure or delay in the availability, accuracy, timeliness, or completeness of any data feed, API, or integration with any third-party service or platform.

For Consumers: The Services must conform to their description and will be fit for their normal purpose. Nothing in these Terms excludes or limits any rights you may have under mandatory consumer protection legislation, including statutory conformity rights. Indirect damages are excluded to the extent permitted by applicable mandatory law. For the avoidance of doubt, Tecklenborgh does not accept any liability whatsoever for any losses, damages, or costs of any kind (whether direct, indirect, consequential, special, punitive, or otherwise) arising from or relating to any investment, trading, or financial decisions made in reliance on the Site, any data, Content, predictions, or analytics displayed on the Site, or any inaccuracies, errors, omissions, delays, or interruptions in any data or Content, as the Site is not designed or intended for such purposes and all information is provided for general informational purposes only. This exclusion applies to the fullest extent permitted by applicable mandatory law.

Business Users only:You agree to defend, indemnify, and hold harmless Tecklenborgh and its officers, directors, employees, shareholders, contractors, agents, licensors, suppliers, affiliates, successors, and assigns from and against any and all claims, actions, proceedings, investigations, demands, judgments, damages, costs, liabilities, and expenses (including reasonable attorneys' fees and expert fees, whether incurred before or during litigation) arising out of or related to: (a) your access to or use of the Site, Services, or any Content; (b) your breach or alleged breach of these Terms; (c) your violation or alleged violation of any applicable law, regulation, or third-party right (including intellectual property, privacy, or publicity rights); (d) your User Content or any content you submit, post, transmit, or make available through the Site; (e) any allegation that your User Content or conduct infringes, misappropriates, or otherwise violates any third-party intellectual property, privacy, or other right; (f) any investment, trading, financial, or other decision you make in reliance on any information, data, analytics, or Content obtained from the Site; (g) any actual or threatened legal, administrative, or regulatory action or investigation relating to your use of the Site or Services; or (h) any misrepresentation made by you. Tecklenborgh shall have sole control of the defense and settlement of any such claim at your expense, and you shall cooperate fully with Tecklenborgh's defense. You may not settle any claim that would impose any obligation on Tecklenborgh without Tecklenborgh's prior written consent. This indemnification obligation will survive the termination of these Terms and your use of the Site.

Consumers are not subject to the foregoing indemnification obligation, except where the claim arises from intentional misconduct or conscious recklessness on the Consumer's part.

You are solely responsible for any content, materials, or information you submit, post, or otherwise make available through the Site (“User Content”), including its accuracy, legality, and compliance with applicable laws.

Business Users hereby irrevocably grant Tecklenborgh a perpetual, worldwide, royalty-free, fully paid-up, transferable, assignable, and fully sublicensable (through multiple tiers) license to access, use, copy, reproduce, adapt, modify, publish, translate, create derivative works from, distribute, transmit, publicly display, publicly perform, broadcast, and otherwise exploit User Content in any media or format, whether now known or hereafter devised, for any commercial or non-commercial purpose, without compensation, attribution, or further consent. This license includes the right to use User Content for training machine learning and artificial intelligence models. You waive and agree not to assert any moral rights or similar rights in User Content to the fullest extent permitted by applicable law.

Consumers grant Tecklenborgh a non-exclusive, worldwide, royalty-free license to use User Content solely for the purpose of operating and improving the Site and Services. Consumers may withdraw this license by deleting the relevant User Content or closing their account.

You represent and warrant that you hold all necessary rights in your User Content and that your User Content does not infringe the intellectual property, privacy, or other rights of any third party. You may not submit User Content that is unlawful, harmful, threatening, abusive, defamatory, obscene, infringing, or that contains malware, spam, or unsolicited commercial communications.

Any social media or community content displayed on the Site is provided for informational purposes only. Tecklenborgh makes no warranty as to the accuracy or reliability of such content.

In accordance with Regulation (EU) 2022/2065 (Digital Services Act), you may report allegedly illegal content to us via the Contact page. Your report should include: a sufficiently substantiated explanation of why you believe the content is illegal; the electronic location (URL) of the content; your name and email address (unless you wish to remain anonymous); and a statement confirming that you submit the report in good faith.

Tecklenborgh will process reports diligently and in a non-arbitrary manner. Where we decide to remove content or restrict access, or to suspend or terminate an account, we will inform the affected user with a clear statement of reasons. Affected users may challenge such decisions through our internal complaints mechanism by contacting us via the Contact page.

Tecklenborgh B.V. is the data controller for personal data collected through the Site. We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Dutch data protection legislation. Our Privacy Policy, which forms part of these Terms, provides detailed information about how we collect, use, and protect your personal data, including the categories of data collected, the purposes and legal bases for processing, the recipients of your data, retention periods, and your rights as a data subject.

Legal bases for processing include performance of a contract, compliance with a legal obligation, our legitimate interests, and, where applicable, your consent. You have the right to access, rectify, erase, restrict processing of, port, and object to the processing of your personal data, as well as the right not to be subject to solely automated decision-making. Requests may be submitted via the Contact page.

Strictly necessary cookies are placed without consent. All other cookies require your prior consent, which you may grant or withdraw through the cookie preference center on the Site, consistent with Article 11.7a of the Dutch Telecommunications Act (Telecommunicatiewet).

All fees and charges for the Services are stated exclusive of all applicable taxes, levies, duties, charges, and similar impositions of any nature whatsoever, including without limitation value added tax (VAT), goods and services tax (GST), sales tax, use tax, withholding tax, and any other direct or indirect taxes or fiscal charges imposed by any governmental or regulatory authority in any jurisdiction (collectively, “Taxes”). You are solely responsible for the payment of all such Taxes arising from your purchase or use of the Services.

If you are required by applicable law to deduct or withhold any Taxes from payments due to Tecklenborgh, you shall: (a) increase the amount payable to Tecklenborgh so that, after such deduction or withholding, Tecklenborgh receives and retains a net amount equal to the amount it would have received had no such deduction or withholding been required (gross-up); (b) pay the full amount of such Taxes to the appropriate taxing authority within the time allowed by law; and (c) promptly furnish to Tecklenborgh official receipts or other evidence of payment satisfactory to Tecklenborgh.

Tecklenborgh shall have no obligation to gross-up, indemnify, or otherwise compensate you for any Taxes or fiscal obligations imposed on you or deducted from amounts payable by you to Tecklenborgh, and Tecklenborgh shall not be liable for any Tax-related advice, compliance, or filings on your behalf.

Tecklenborgh issues invoices electronically. You accept electronic invoicing as the default method of delivery. Requests for paper invoices may be subject to an administrative fee. Payment is due within 14 days of the invoice date unless otherwise agreed in writing.

Late payments — Business Users:Any amounts not paid by the due date will bear interest at the higher of: (a) the statutory commercial interest rate (wettelijke handelsrente); or (b) 1.5% per month, from the due date until the date of actual payment, compounded monthly. The non-paying party shall also reimburse Tecklenborgh for all reasonable collection costs, including without limitation reasonable attorneys' fees, court costs, and the costs of any collection agency or credit bureau, together with a fixed administrative fee of EUR 40 per overdue invoice.

Late payments — Consumers:Any amounts not paid by the due date will bear interest at the statutory interest rate (wettelijke rente). Tecklenborgh will provide at least 14 days' prior written notice before initiating collection proceedings.

You may terminate your use of the Site at any time by closing your account. Termination of your account does not relieve you of any obligations that accrued prior to termination.

Paid subscriptions — Business Users: Cancellation requires written notice of at least 90 days before the end of the then-current subscription period, delivered by email to support@tecklenborgh.com and confirmed by registered post to Tecklenborgh's registered address. Subscriptions that are not cancelled in accordance with this notice period will automatically renew for a period equal to the then-current subscription term, at Tecklenborgh's then-current standard pricing. Fees paid are non-refundable under any circumstances, including upon early termination, cancellation, or non-use.

Paid subscriptions — Consumers:You may cancel your paid subscription at any time, with effect from the end of the then-current billing period. After the first year of a subscription, a minimum of one month's notice is required prior to the next automatic renewal date.

Tecklenborgh may terminate or suspend your access to the Site and Services immediately and without prior notice if: (a) you materially breach these Terms; (b) Tecklenborgh is required to do so by applicable law or a competent authority; (c) your account presents a security risk to Tecklenborgh or other users; (d) you fail to pay any amounts due; or (e) Tecklenborgh discontinues the relevant Service.

Where Tecklenborgh discontinues a Service used by a Consumer, Tecklenborgh will provide at least 30 days' prior written notice and will refund any prepaid fees on a pro-rata basis for the unused portion of the subscription period.

The following provisions survive termination: Section 6 (Ownership of Materials), Section 9 (Indemnification), Section 8 (Limitation on Liability), and Section 18 (Governing Law and Dispute Resolution).

If you are a Consumer, you have a statutory 14-day right of withdrawal (herroepingsrecht) in respect of paid Services, beginning from the date of conclusion of the contract, without stating any reason. To exercise this right, you must notify Tecklenborgh of your decision to withdraw via the Contact page or by any other unequivocal statement before the expiry of the withdrawal period. Tecklenborgh will reimburse all payments received from you within 14 days of receiving your withdrawal notice, using the same payment method as used for the original transaction, unless you have expressly agreed otherwise.

If you request that the Services begin during the withdrawal period, you will owe payment for the Services provided up to the moment you communicate your withdrawal, calculated on a pro-rata basis relative to the total price agreed. If performance of the Services is completed in full during the withdrawal period with your express prior consent and acknowledgment that the withdrawal right is thereby lost, you will have no right of withdrawal.

Before you purchase a paid Service, Tecklenborgh will provide you with the following pre-contractual information: the main characteristics of the Service; the identity and contact details of Tecklenborgh; the total price inclusive of taxes and, where applicable, any additional charges; the arrangements for payment, delivery, and performance; the conditions, time limit, and procedures for exercising the right of withdrawal; and the duration of the contract and the conditions for termination where the contract is of indefinite duration or is to be renewed automatically.

Tecklenborgh shall not be liable for any failure, delay, interruption, degradation, or reduction in the performance of its obligations under these Terms where such failure, delay, interruption, degradation, or reduction results from any cause beyond Tecklenborgh's reasonable control, including without limitation: acts of God; natural disasters; flood, fire, earthquake, storm, or other extreme weather events; epidemic, pandemic, or public health emergency; governmental or regulatory action, order, or guidance (including lockdowns, quarantines, or restrictions on travel or business operations); war, hostilities, invasion, or military action; terrorism or threat of terrorism; civil unrest, riot, or insurrection; industrial action or labour dispute (whether or not involving Tecklenborgh's employees); cyberattacks, distributed denial of service (DDoS) attacks, hacking, ransomware, or other malicious cyber activity; power, telecommunications, or infrastructure failures; interruptions, failures, or degradation of internet services, cloud services, or hosting services provided by third parties; failure or default of any third-party supplier, vendor, or service provider; shortage or unavailability of materials, equipment, or personnel; or any other event or circumstance beyond Tecklenborgh's reasonable control (each a “Force Majeure Event”).

Tecklenborgh's performance obligations shall be suspended for the duration of the Force Majeure Event, and the time for performance shall be extended accordingly. If a Force Majeure Event continues for more than 60 days: Business Users will not be entitled to any refund of prepaid fees. Consumers will be entitled to a pro-rata refund of any prepaid fees for the affected period exceeding 60 days, calculated on a daily basis, subject to Tecklenborgh's verification that the relevant Service was materially unavailable during such period. Any such refund shall be issued as a credit toward future Services unless otherwise required by applicable mandatory law. Consumers may terminate the affected subscription without penalty only if the Force Majeure Event continues for more than 90 days.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed exclusively in accordance with the laws of the Netherlands, without regard to its conflict of laws principles.

Prior to initiating any legal proceedings, Business Users must provide Tecklenborgh with written notice of the dispute, including a detailed description of the claim and the specific relief sought, sent by email to legal@tecklenborgh.com and by registered post to Tecklenborgh's registered address. Tecklenborgh shall have 60 days from receipt of such notice to respond and to attempt to resolve the dispute informally. No legal proceedings may be commenced until the expiry of this 60-day period, unless Tecklenborgh provides written notice declining informal resolution. Failure to comply with this provision shall be a complete bar to any claim and shall entitle Tecklenborgh to recover its costs (including reasonable attorneys' fees) from the claimant.

Business Users:All disputes arising out of or relating to these Terms, the Site, or the Services shall be submitted exclusively to the competent court in Amsterdam, the Netherlands (Rechtbank Amsterdam), or, at Tecklenborgh's sole election, the Netherlands Commercial Court. You irrevocably waive: (i) any objection to the laying of venue in, or any claim of inconvenient forum with respect to, either of those courts; (ii) any right to a jury trial (to the extent applicable under any jurisdiction whose laws may apply); and (iii) any right to participate in any class action, collective action, or representative proceeding against Tecklenborgh. You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. This waiver applies to the fullest extent permitted by applicable law.

Consumers: This exclusive jurisdiction clause does not apply to Consumers. Consumers may bring any legal action in the courts of the Netherlands or in the courts of the EU Member State in which they are domiciled. Tecklenborgh will only bring legal proceedings against a Consumer in the courts of the Member State in which that Consumer is domiciled.

For online dispute resolution, EU consumers may access the European Commission's ODR platform at https://ec.europa.eu/consumers/odr.